Refund Policy


Concrete Sleepers Sydney sells quality products from local Australian Companies. 

We expect that you should never need to use this returns policy, however in the unlikely event that any of our products are proven to be faulty or defective, you may return the goods for replacement.

Do not return goods without first discussing with us the reasons and providing photo evidence of the product’s fault.

Any return or claim must be made within 14 days of the original purchase date or delivery date.

Any freight costs will be at the client expense.

We do not accept returns if you have simply changed your mind, found the product cheaper elsewhere, or decided you don’t like or need the product anymore, if at our discretion we choose to accept a return, all returns will incur a 20% restocking fee for 80mm sleepers or 40% restocking fee for thicker sleepers. Custom sleepers can not be returned. A minimum cost of $150+GST applies.

Any sleeper sold as a second carries no warranty. These sleepers are sold as concrete blocks and not for structural use. These sleepers might not be compliant with the engineering specification of the regular sleepers and as such it is the buyers responsibility on how they are use

No warranties, returns, refunds or exchanges on seconds or clearance stock whatsoever.