Terms of service

Concrete Sleepers Sydney Terms and Conditions of Sale


In the terms and conditions:

“Buyer” means the person to whom   any   quotation   is   made by Concrete Sleepers Sydney (CSM), any person offering to contract with CSM on these terms and conditions and any person who purchases Goods from CSM;

“Consequential Loss” means any loss or damage suffered by a party or any other person which is indirect or consequential, including but not limited to loss of revenue, loss of income,   loss   of business, loss   of profits, loss of goodwill or credit, loss of business reputation, future reputation or publicity, loss of use, loss of interest, damage to credit rating, or loss or denial of opportunity;

“Defect” means a defect, flaw or imperfection in the Goods which prevents the Goods from being used for the purposes intended for such Goods or which makes the use of the Goods dangerous, but does not include anything which has been disclosed as a feature or limitation of the Goods by CSM prior to the date of purchase, or any defect, flaw or imperfection that is trivial or insubstantial;

“Goods” means all products and services agreed to be supplied by CSM to the Buyer under any contract, arrangement or understanding between CSM and the Buyer;

“Invoice” means the invoice issued by CSM to the Buyer setting out the amount to be paid by the Buyer; and

“Order” means any order for Goods placed by the Buyer with CSM, in whatever form;

“CSM” means “Sleepers Sydney” ABN 23 646 746 027 and its agents, servants and employees and any related bodies corporate as defined

in the Corporations Act 2001 (Cth) (if such related body corporate is named as the party making or accepting the Buyer’s order of Goods).

2)     GENERAL

  1. Unless CSM otherwise agrees in writing, these are the only terms and conditions which apply to the sale of Goods by CSM and the Buyer agrees that these terms and conditions will in all circumstances prevail over any other document Order or other terms, including the Buyer’s terms and conditions of purchase (if any).
  2. These terms and conditions supersede and exclude all prior and other discussions, dealings, representations (contractual or otherwise) and arrangements relating to the supply of the Goods including but not limited to, those relating to the performance of the Goods or the results that ought to be expected from using the
  3. If there is an inconsistency between any other terms agreed by the Buyer and CSM in writing and/or these terms and conditions, the terms agreed by the Buyer and CSM in writing will prevail to the extent of any

3)     ORDERS

  1. CSM has sole discretion to accept or reject any Order or any variation or modification of an Order requested by the
  2. CSM has   sole discretion to   accept   or   reject any Order cancellation request by the If a cancellation request is accepted by CSM, the Buyer will be liable for any direct loss or expense incurred by CSM in respect of that Order (including without limitation, payment for any Goods ordered by CSM from its suppliers relating to that Order).
  3. Where some Goods ordered are not in stock, CSM may at its discretion supply part of the Order and invoice the Buyer for that part of the Order


  1. CSM  warrants   that   the   Goods   supplied   will   be   of merchantable quality and will conform to the specifications published by it in relation to the
  2. All warranties and conditions that are capable of exclusion and would, apart from this provision, form part of these terms and conditions, are expressly
  3. Except where by legislation may not be limited, or where a limitation of a liability would otherwise render CSM liable to a penalty, CSM’ liability in connection with the sale of the Goods and these terms of sale is limited to any one of the following, as determined by CSM, (i) the replacement of the Goods, or the supply of equivalent Goods; or (ii) the refund of the price paid by the Buyer for the
  4. To the extent the law permits and notwithstanding any other clause of these terms and conditions, CSM excludes all   liability whatsoever to the Buyer for any Consequential

5)     ADNSWES

The Buyer hereby acknowledges   that   it   has   not   relied   on   any advice, recommendation, information or assistance provided by CSM in relation to the Goods or their intended application, use or stated benefits.


  1. CSM will make all reasonable efforts to have the Goods delivered to the Buyer on the date agreed between the parties as the delivery However, subject to clause 11, time is not of the essence under these terms and conditions and CSM shall not be liable for any failure to deliver or delay in delivery for any reason.
  2. The Buyer shall be responsible for checking the delivery of Goods upon receipt and shall report any discrepancy in the quantity of the Goods ordered by the Buyer to CSM at the time of Failure to report any discrepancy to CSM within 12 hours of delivery shall constitute acceptance by the Buyer that the quantity of Goods delivered matches the quantity of Goods ordered by the Buyer.
  3. The Buyer shall be liable for all costs associated with the delivery of Goods to the

7)     DEFECTS

  1. The Buyer must examine the Goods for Defects upon delivery and notify CSM of any Defects in writing within 3 days of delivery. If the Buyer does not notify CSM within 3 days of delivery the Buyer shall be deemed to have accepted the
  2. The Buyer must preserve any Goods that are found to have a Defect in the state in which they were delivered and allow CSM (or its nominated agent) access to the Buyer’s premises to inspect the If CSM, upon inspection agrees with the Buyer that such Goods have a Defect, the remedies set out in clause 4(c)(i)-(ii) will apply.


  1. All risk in and to the Goods purchased shall pass to the Buyer upon delivery to the Buyer or any agent or other carrier commissioned by the Buyer to take possession of the Goods. Legal and equitable title in and to the Goods shall not pass to the Buyer until payment in full for all Goods is
  2. The Buyer acknowledges that until title in and to the Goods passes to the Buyer in accordance with this clause 8, the Buyer holds the Goods as bailee of CSM and that a fiduciary relationship exists between the Buyer and
  3. Until title in and to the Goods passes to the Buyer in accordance with this clause 8, the Buyer shall store the Goods separately and in such a manner that they are clearly identified as the property of CSM and ensure that the Goods are properly stored, protected, readily identifiable and CSM shall be entitled at any time until title in and to the Goods passes to the Buyer to demand the return of the Goods and shall be entitled without notice to the Buyer and without liability to the Buyer to enter any premises occupied by the Buyer (or any other premises where the Buyer is holding the Goods) in order to search for and remove the Goods.
  4. The Buyer acknowledges that if it sells the Goods before title in and to the Goods has passed to the Buyer in accordance with this clause 8, it sells the Goods as a fiduciary agent of CSM provided that such sales shall not give rise to any obligations on the part of The Buyer shall hold the proceeds of sale on trust for CSM in a separate account and must pay to CSM such amount as CSM requests.

9)     PRICE

  1. Unless otherwise agreed in writing   or   for   orders   which have been accepted by CSM, the price charged for the Goods shall be the price determined by CSM at the date of delivery (plus any applicable sales tax and 2% credit surcharge (or as otherwise notified)).
  2. Any price indications or price list provided by CSM to the Buyer or otherwise made available to the Buyer are subject to alteration at any time without notice.


  1. CSM is not liable for any failure to perform any of its

obligations under these terms and conditions as a result of any event beyond its reasonable control including, without limitation, where CSM is prevented or hindered from manufacturing, delivering or supplying the Goods as a result of any strikes, lockouts or other labour difficulty, inability to obtain any necessary materials, products, equipment, facilities or services from usual suppliers on usual terms, power or water shortage,   accidents   or    breakdowns    of    plant,    machinery, software, hardware or communication network.

In such circumstances, CSM may suspend performance of any obligations under these terms and conditions while the event continues.

CSM shall not incurany liability to the Buyer in respect of such suspension.

  1. If any of the above events occur for more than 30 days, CSM

may, without liability, terminate any affected Order and/or these terms and conditions immediately by notice in writing to the Buyer.


Payment terms for the purchase of Goods are cash on delivery (COD), unless the Buyer has obtained an approved account with CSM.


Except where legislation cannot be excluded or would make this clause 12 illegal, or where the inclusion of this clause 12 would otherwise make CSM   liable to a penalty, the Buyer releases CSM from any claim that is made against CSM for   damages   or otherwise   in respect   of   any loss, damage, death or   injury   arising from negligence or otherwise caused directly or indirectly by or arising out of the use or condition of Goods sold to the Buyer, except to the extent that such loss, damage, death or injury has been caused by CSM.


If any provision of these terms and conditions or its application to any person or circumstance is or becomes invalid, illegal or unenforceable the provision shall, so far as possible, be read down to such extent as may be necessary to ensure that it is not invalid, illegal or unenforceable. If any provision or part of it cannot be so read down the provision or part of it shall be deemed to be void and severable and the remaining provisions of these terms and conditions shall not in any way be affected or impaired.


These terms and conditions may be varied by agreement between the parties in writing only. The Buyer may not assign its rights under these terms and conditions without CSM’ prior written consent.


These terms and conditions are governed by the law of the State of New South Wales, Australia. Any legal action in relation to this document against any party or its property may be brought in any court of competent jurisdiction in the State of New South Wales. Each party irrevocably, generally and unconditionally submits to the non-exclusive jurisdiction of any court specified in this provision in relation to both itself and its property.


Notwithstanding any other clause in these terms and conditions, to the extent that any supply made under or in connection with these terms and conditions attracts sales tax, the Buyer must pay to CSM, in addition to the consideration provided for under these terms and conditions for that supply an amount   (additional   amount)   equal   to   the    amount of that consideration multiplied by the rate at which any sales tax is imposed in respect of the supply. The Buyer must pay to CSM the additional amount at the same time as the consideration to which it is referable. The Buyer is responsible for paying any other duties, taxes or charges, including any stamp duty (if applicable) and GST, in relation to the Goods.

17)   WAIVER

Waiver by CSM of a breach of these terms and conditions or of any right or power arising on a breach of these terms and conditions must be in writing and signed by CSM. A right or power created or arising on a breach of these terms and conditions is not waived by any failure to exercise or delay in exercising, or a partial exercise of, that or any other right or power.


No   amount    owing    whether    present    or    future,    actual,    contingent or prospective   and   on   any   account   whatsoever   by   the   Buyer   to CSM may be offset against any amount owing whether present, future, actual, contingent or prospective of the Buyer to CSM hereunder on any other account whatsoever.


The purchase of Goods under these terms and conditions does not confer on the Buyer any licence or assignment of any copyright, patent, design or trade mark, or any other intellectual property right (whether registered, registrable or not) that subsists in the Goods.


Concrete Sleepers Sydney sells quality products from local Australian Companies.

We expect that you should never need to use this returns policy, however in the unlikely event that any of our products are proven to be faulty or defective, you may return the goods for replacement.

  • Do not return goods without first discussing with us the reasons and providing photo evidence of the product’s
  • Any return or claim must be made within 14 days of the original purchase date or delivery
  • Any freight costs will be at the client

We do not accept returns if you have simply changed your mind, found the product cheaper elsewhere, or decided you don’t like or need the product anymore, if at our discretion we choose to accept a return, all returns will incur a 20% restocking fee for 80mm sleepers or 40% restocking fee for thicker sleepers. Custom sleepers can not be returned. A minimum cost of $150+GST applies.


Any sleeper sold as a second carries no warranty. These sleepers are sold as concrete blocks and not for structural use. These sleepers might not be compliant with the engineering specification of the regular sleepers and as such it is the buyers responsibility on how they are used.

No warranties, returns, refunds or exchanges on seconds or clearance stock whatsoever.